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Kooth Student snapshot

Ahead of University Student Mental Health Day 2020, Kooth Student has analysed a sample of data from almost 2,000 students who have accessed our services regularly over the past academic year 19/20.12 months.

Kooth Student is the only always-on digital mental health space especially for students. The site allows students to engage with peer created therapeutic articles, forums and peer to peer conversations and to message or chat with qualified counsellors whenever and wherever they want to. 

We remain a diverse community

22% of Kooth Student users come from a BAME background

23% of students using the service are male

2% of students using the service describe themselves as gender fluid or agender

Peak registration

Registrations to Kooth Student peaked in October, January and February. In the past two months, in the run up to exams and throughout the strikes, we have seen an increase in the demand for counsellor chats. Average counselling sessions have risen from two to three per student. 

Major routes to the service

The main referral point to Kooth Student is from university websites. But we have seen a welcome rise in referrals from academic staff due to increased promotion and education across the institutions for academic and pastoral staff. 

How students use the site

Most students read, create and comment on articles; 64% participate in forums. 

35% of students on the site messaged a professional and almost a quarter (24%) went on to have one or more online counselling sessions. 

Well over half (61%) of students are accessing Kooth Student out of hours; the most popular time for students on the site is between 6pm and 8pm on weekdays. 

Most common presenting issues in counselling

Top 3 presenting issues for women



University issues

Top 3 presenting issues for men




Top 3 presenting issues for gender fluid/ agender students


Health anxiety


Most visited articles and forums

Reading and creative writing

Health and wellbeing

University life

89% of users would recommend the service to a friend or family. The average goal movement for those in therapy was 6.62, which is more than twice the national average.

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